If you or someone you know has just attempted to harm themselves or someone else, this is considered an emergency and 911 should be contacted immediately.
Unfortunately (for now) CHANGE AZ does not offer crisis services. See below for more information.
Unfortunately (for now) CHANGE AZ does not offer crisis services. See below for more information.
Crisis Intervention Services
|
Table of Contents
|
What is considered a crisis?
A crisis is defined by the person going through it. If a situation exceeds a person’s coping skills, they are in crisis. Crisis services are available to any person in the community. Their insurance or enrollment does not matter. The goal of crisis intervention services is to take care of the immediate crisis. There are also follow up services to help the person in crisis. Crisis intervention services are given in many settings. These can include:
Crisis services are time limited and may include the following:
- Hospital emergency departments
- A person’s home
- Over the telephone
- Any community setting
Crisis services are time limited and may include the following:
- Screenings
- Assessments
- Counseling
- Medication stabilization and monitoring
- Observation and follow-up
- Supportive services to help prevent a future crisis
- Crisis Mobile Teams
|
|
How do I access these crisis services?
Confidential Behavioral Health Crisis lines are available 24/7 by calling:
- If you live in Cochise, Graham, Greenlee, La Paz, Pima, Pinal, Santa Cruz or Yuma Counties or on the San Carlos Apache Reservation, you can access crisis services by calling Southern Arizona Crisis Line at 1-866-495-6735
- If you live in Maricopa County, you can access crisis services by calling the Maricopa County Crisis Line 1-602-222-9444 or 1-800-631-1314
- If you live in Gila County, you can access crisis services by calling CRN at 1-877-756-4090
- If you are a part of the Tohono O’Odham Nation, you can access crisis services by calling the Tohono O’Odham Nation Crisis Line at 1-844-423-8759
Peer-operated Warm Line
The Peer Warm line is staffed by trained peers (members with lived experience overcoming mental illness) who provide a friendly voice, support and help to alleviate loneliness and isolation. 1-844-733-9912.
Tribal Warm Line
Need someone to talk to? Need help? Feeling down? Help is available.
Confidential American Indian Support Service. 1-855-728-8630.
Confidential American Indian Support Service. 1-855-728-8630.
24/7 Warm Line (Peer Support)
Provided by: Crisis Response Network
The Warm Line is a free and confidential telephone service staffed by peers who have, themselves, dealt with behavioral health issues. Warm Line staff can relate to behavioral health situations because many have been through the same experiences themselves. Warm Line specialists offer peer support for callers who just need someone to talk to. 602-347-1100
Provided by: Crisis Response Network
The Warm Line is a free and confidential telephone service staffed by peers who have, themselves, dealt with behavioral health issues. Warm Line staff can relate to behavioral health situations because many have been through the same experiences themselves. Warm Line specialists offer peer support for callers who just need someone to talk to. 602-347-1100
|
AZ
|
Tucson Warmline
|
(520) 770-9909 or (877) 770-9912 or (844) 733-9912
|
8am to 10pm/Holidays 8am to 6pm
|
Arizona
|
Other warmlines
Suicide and Crisis Hotlines by County
- Maricopa County served by Mercy Care:
- Cochise, Graham, Greenlee, La Paz, Pima, Pinal, Santa Cruz and Yuma Counties served by Arizona Complete Health – Complete Care Plan:
- Apache, Coconino, Gila, Mohave, Navajo and Yavapai Counties served by Health Choice Arizona:
- Gila River and Ak-Chin Indian Communities:
- Salt River Pima Maricopa Indian Community:
Especially for Teens
- Teen Life Line phone or text:
Especially for Veterans
Veterans Crisis Line:
1-800-273-8255 (press 1)
Be Connected:
1-866-4AZ-VETS (429-8387)
1-800-273-8255 (press 1)
Be Connected:
1-866-4AZ-VETS (429-8387)
About Arizona’s Crisis Services
Arizona has a robust behavioral health crisis services network available to any Arizona resident regardless of health insurance coverage. Services include:
This information above came from AHCCCS.
- 24/7/365 crisis telephone lines operated by trained crisis specialists.
- 24/7 mobile teams staffed by behavioral health professionals who travel to the individual experiencing a crisis and provide assessment, stabilization and may triage the individual to a higher level of care, as appropriate.
- Facility-based crisis stabilization centers that offer crisis stabilization and observation, including access to Medication Assisted Treatment.
This information above came from AHCCCS.
|
Arizona Adult Protective Services (APS)
(877) 767-2385; Tucson (520) 881-4066 Arizona Child Protective Services (CPS) (888) 767-2445 Arizona Department of Economic Security (food, childcare, shelter, financial) (602) 542-3598 Crisis Response Center (24-Hour) (520) 622-6000 Domestic Violence (800) 799-SAFE Spanish: (800) 942-6908 Homelessness (Youth) (800) 999-9999 National AIDS Hotline: (800) 342-AIDS Spanish: (800) 344-7432 National Alliance on Mental Illness National Alliance on Mental Illness of Southern Arizona (520) 622-6000 Spanish: (888) 628-9454 |
National Alliance on Mental Illness of Southern Arizona
(520) 622-6000 Spanish: (888) 628-9454 National Institute of Mental Health National Suicide Prevention Hotline (24 hour) (800) 273-8255 (800) 784-2433 Parents and Friends of Lesbians and Gays (PFLAG) (520) 360-3795 Rape, Abuse, & Incest National Hotline (RAINN): (800) 656-4673 Southern Arizona Mental Health Corporation (520) 617-0043 Wingspan Anti-Violence Programs: 24-Hour Crisis Line (520) 624-0348 (800) 553-9387 |
American Foundation for Suicide Prevention
This group offers support to those struggling as well as raises money and works with advocates to advance suicide prevention efforts.
More on how to become an advocate
Learn about AFSP Arizona, which was chartered in 2010.
More on how to become an advocate
Learn about AFSP Arizona, which was chartered in 2010.
Alcohol and Suicide Rehab Guide
www.AlcoholRehabGuide.org/resources/dual-diagnosis/alcohol-and-suicide
Arizona Department of Health Services — Bullying Prevention
ADHS offers tips and resources for parents to help identify and stop bullying among children.
The program offers five steps for parents:
1. Define
2. Recognize
3. Act
4. Discuss
5. Educate
The site offers resources to understand and apply each step of the process.
The program offers five steps for parents:
1. Define
2. Recognize
3. Act
4. Discuss
5. Educate
The site offers resources to understand and apply each step of the process.
AHCCS Suicide and Crisis Hotlines
These Arizona Health Care Cost Containment System hotlines are offered by county by the state’s Medicaid agency:
- Maricopa County served by Mercy Care:
- Cochise, Graham, Greenlee, La Paz, Pima, Pinal, Santa Cruz and Yuma Counties served by Arizona Complete Health – Complete Care Plan:
- Apache, Coconino, Gila, Mohave, Navajo and Yavapai Counties served by Steward Health Choice Arizona:
- Gila River and Ak-Chin Indian Communities:
- Salt River Pima Maricopa Indian Community:
ASU Counseling Services
ASU offers support around the clock, as well four campus locations for staffed with counselors available in person or on the phone.
Hours for campus locations:
Monday, 8 a.m. – 7 p.m.
Tuesday, 8 a.m. – 5 p.m.
Wednesday, 8 a.m. – 5 p.m.
Thursday, 8 a.m. – 7 p.m.
Friday, 8 a.m. – 5 p.m.
Downtown Phoenix: 602-496-1155
Polytechnic: 480-727-1255
Tempe: 480-965-6146
West: 602-543-8125
For after-hours and weekends:
Call EMPACT’s 24-hour ASU-dedicated crisis hotline:
480-921-1006
Or use the CRISIS TEXTLINE:
Text HOME To 741741
For life-threatening emergencies
Call 911
To search for community mental health providers:
Use the ASU Community Link
Hours for campus locations:
Monday, 8 a.m. – 7 p.m.
Tuesday, 8 a.m. – 5 p.m.
Wednesday, 8 a.m. – 5 p.m.
Thursday, 8 a.m. – 7 p.m.
Friday, 8 a.m. – 5 p.m.
Downtown Phoenix: 602-496-1155
Polytechnic: 480-727-1255
Tempe: 480-965-6146
West: 602-543-8125
For after-hours and weekends:
Call EMPACT’s 24-hour ASU-dedicated crisis hotline:
480-921-1006
Or use the CRISIS TEXTLINE:
Text HOME To 741741
For life-threatening emergencies
Call 911
To search for community mental health providers:
Use the ASU Community Link
Arizona Teen Crisis Solutions
Arizona Teen Crisis Solutions is a resource for struggling teens and their parents. They offer a 24-hour cell phone hotline: (623) 879-9600.
Mothers Awareness on School-Age Kids
MASK aims to engage and educate all members of the community, including parents and children, on the issues faced by today’s youth.
The group offers education, trainings and resources on a variety of topics, including bullying, depression, eating disorders, alcohol and drug use, technology and more.
Visit the MASK website
The group offers education, trainings and resources on a variety of topics, including bullying, depression, eating disorders, alcohol and drug use, technology and more.
Visit the MASK website
NAMI Southern Arizona
The National Alliance on Mental Illness in Southern Arizona offers a crisis hotline, as well as information on crisis facilities and other resources.
Crisis resources for the greater Tucson area:
If you or a loved one are in immediate crisis, call the Community Wide Crisis line: (520) 622-6000 or 1 (866) 495-6735.
If you need to call 911, NAMI says to ask for a CIT (Crisis Intervention Trained) officer who is equipped in handling a mental health crisis situation or ask for the MAC (Mobile Acute Crisis) Team.
Click here for more information
Walk in crisis support is available 24 hours a day, 7 days a week at the Crisis Response Center, 2802 E District St in Tucson (South of AJo Way and Country Club)
Emerge Crisis Line for domestic violence and sexual assault victims:
(520) 795-4266 or 1 (888) 428-0101
Full list of crisis facilities available here
Crisis resources for the greater Tucson area:
If you or a loved one are in immediate crisis, call the Community Wide Crisis line: (520) 622-6000 or 1 (866) 495-6735.
If you need to call 911, NAMI says to ask for a CIT (Crisis Intervention Trained) officer who is equipped in handling a mental health crisis situation or ask for the MAC (Mobile Acute Crisis) Team.
Click here for more information
Walk in crisis support is available 24 hours a day, 7 days a week at the Crisis Response Center, 2802 E District St in Tucson (South of AJo Way and Country Club)
Emerge Crisis Line for domestic violence and sexual assault victims:
(520) 795-4266 or 1 (888) 428-0101
Full list of crisis facilities available here
National Suicide Prevention LifelineIf you are in need of immediate help, you can call 911 or reach the National Suicide Prevention Lifeline at 1-800-273-8255, text TALK to 741741, or chat with someone online.
More from the Suicide Prevention Resource Center |
Nationwide clinics
Mental Health America and the National Alliance on Mental Illness both have affiliated clinics nationwide providing services.
Teen Lifeline
TeenLifeline.org offers a Peer Counseling Suicide Hotline from 3:00 p.m. to 9:00 p.m., daily.
Teens inside Maricopa County can call:
(602) 248-TEEN
(602) 248-8336
Teens outside Maricopa County can call:
1-800-248-TEEN
1-800-248-8336
EMPACT Suicide Prevention Center
This organization offers crisis and behavior health services to people of all ages in Maricopa and Pinal counties.
24 hours / 7 days hotlines:
(480) 784-1500
Toll-Free Statewide
1-866-205-5229
Other EMPACT-SPC services are available for adults, children and families.
EMPACT SPC education resources
Teens inside Maricopa County can call:
(602) 248-TEEN
(602) 248-8336
Teens outside Maricopa County can call:
1-800-248-TEEN
1-800-248-8336
EMPACT Suicide Prevention Center
This organization offers crisis and behavior health services to people of all ages in Maricopa and Pinal counties.
24 hours / 7 days hotlines:
(480) 784-1500
Toll-Free Statewide
1-866-205-5229
Other EMPACT-SPC services are available for adults, children and families.
EMPACT SPC education resources
Trans Lifeline
Trans Lifeline is a non-profit that focuses on meeting the needs of the trans community through service, material support, advocacy and education. According to Trans Lifeline, nearly 40% of transgender Americans report having attempted suicide, nearly 10 times the national average.
Hotline
Need to talk? Their peer support hotline is run by and for trans people. The hotline is available from 7 a.m. – 1 a.m. PST. Volunteers may be available during off hours.
US: 877-565-8860
Canada: 877-330-6366
Hotline
Need to talk? Their peer support hotline is run by and for trans people. The hotline is available from 7 a.m. – 1 a.m. PST. Volunteers may be available during off hours.
US: 877-565-8860
Canada: 877-330-6366
Substance Abuse and Mental Health Services Administration
You can find behavior health treatment services near you by putting your address or zip code into this locator on the Substance Abuse and Mental Health Services Administrations’ website.
If you’d rather speak to someone on the phone, call 1-800-662-4357 (HELP).
If you’d rather speak to someone on the phone, call 1-800-662-4357 (HELP).
Veterans Affairs
Veterans can contact their local VA, which should help guide you to services you need.
Military Crisis Line
This hotline is staffed by responders from the Department of Veterans Affairs, many of whom also served. The service is available around the clock and is confidential, serving current service members, veterans, National Guard members and family and friends.
Connect with a responder:
Call: 1-800-273-8255 and press 1
Chat online
Text 838255
Support for deaf and hard of hearing: 1-800-799-4889
For those of you close to the border of New Mexico, or willing to go to a different state for rehabilitation check this website out!
New Mexico Drug rehab clinics: https://www.drugrehab.com/new-mexico/
Their website also has some great information on What mental health disorders are and how to better understand them! https://www.drugrehab.com/co-occurring-disorder/
For more information on how to help teens, feel free to visit: https://villaoasissandiego.com/teen-drug-abuse
Other Therapy resources- (that we are affiliated with)– Click on the pictures
Military Crisis Line
This hotline is staffed by responders from the Department of Veterans Affairs, many of whom also served. The service is available around the clock and is confidential, serving current service members, veterans, National Guard members and family and friends.
Connect with a responder:
Call: 1-800-273-8255 and press 1
Chat online
Text 838255
Support for deaf and hard of hearing: 1-800-799-4889
For those of you close to the border of New Mexico, or willing to go to a different state for rehabilitation check this website out!
New Mexico Drug rehab clinics: https://www.drugrehab.com/new-mexico/
Their website also has some great information on What mental health disorders are and how to better understand them! https://www.drugrehab.com/co-occurring-disorder/
For more information on how to help teens, feel free to visit: https://villaoasissandiego.com/teen-drug-abuse
Other Therapy resources- (that we are affiliated with)– Click on the pictures
